Food ordering / mobile UX · Case study
Nando's menu and mobile ordering UX
UX review and interaction design for a more usable menu and mobile food-ordering journey.
Project snapshot
Nando’s menu gave customers plenty of choice, but the customisation model also added complexity for people ordering and for staff handling those orders.
I reviewed the menu structure, pulled apart repeated and redundant sections, and mapped how the ordering flow could become easier to understand.
The concept moved the menu toward a clearer ordering flow, with wireframes exploring how printed menu structure, mobile interaction and future digital ordering could work together.
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