Hi, I’m Tino

UX design for complex products, services and websites

Tino Kuhn works across UX research, workshops, prototyping and product design for websites, complex digital products, service experiences and AI-supported workflows.

Recent work includes University of Melbourne, RMIT Online, KOIOS/Datalytix, Therapair and Practicia.ai, often with multidisciplinary teams balancing customer needs, business goals and technical constraints.

• Read the UX summary — A short profile for product, service and UX research work.
• UX research — Research, interviews and synthesis for product and website decisions.
• Product and service design — UX, information architecture, product flows and service journeys.

Selected work

• AI Product Strategy — Shaped an AI-supported workflow product around onboarding, approvals, dashboards, human review and a pilot-ready product direction.
• Clarifying navigation across a complex university ecosystem — Research, workshops and IA testing helped senior stakeholders clarify navigation across a complex university ecosystem.
• Making a complex operations platform easier to use — Designed clearer product flows, onboarding and modular UX patterns for teams working with dense operational data and technical constraints.
• Reshaping a large course portfolio into a clearer digital experience — Restructured course discovery so prospective students could compare a broad online portfolio and the product team had clearer paths to improve.
• Therapair therapist-matching product direction — Shaped a therapist-matching journey around trust, fit and the service decisions behind a better first step into care.

Related links

• hello@tinokuhn.com — Email Tino Kuhn.
• Book a Calendly video chat — Book a short video chat.